Our Patient Transport Service is a core function that takes patients to and from their pre-arranged hospital appointments.
Patients are eligible for this service based upon medical need for transport or assistance. In some parts of the country the booking for transport is made by doctors and consultants and in other parts patients contact one of our Area Service Offices directly to request transport.
We usually pick up patients from their home and take them to and from their hospital appointment.
The service operates with a wide range of different vehicles appropriate to the different types of patient we serve.
Last year we completed more than 1.6 million patient journeys and our annual patient satisfaction survey showed satisfaction levels of 97%.
